Privacy Policy
How we collect and protect your data
Last updated: January 2026
Introduction
This Privacy Policy explains how LuxVibeWeb Limited ("we", "us", "our") collects, uses, and protects your personal information when you use Trip Caddie and our website.
Who We Are
We are LuxVibeWeb Limited, a company registered in England and Wales. We process personal data as a data controller under UK GDPR. For data protection enquiries, contact privacy@luxvibeweb.co.uk
Information We Collect
Account Information
When you create an account, we collect your name, email address, and profile information.
Contact Information
Phone numbers, company details, and messaging preferences when you provide them.
Usage and Technical Data
Device type, browser, IP address, pages visited, and interaction patterns. This is collected via analytics and cookies.
How We Use Your Information
We use your information to: provide and improve Trip Caddie; send service updates and support; process payments; prevent fraud and misuse; comply with legal obligations; and with your consent, send promotional content.
Legal Basis for Processing
We process your information under these legal bases: your consent; contract performance (providing the service); legal obligation; legitimate interests (fraud prevention, analytics); and where necessary for public task performance.
Cookies and Analytics
We use cookies and analytics to understand how you use Trip Caddie and improve functionality. You can manage cookie preferences at any time. See our Cookie Policy for details.
Data Sharing
We do not sell your data. We share information with: service providers (hosting, email, analytics); other Trip Caddie users (only trip-related information); and when legally required. International transfers are protected by appropriate safeguards.
Data Retention
Account data is retained while your account is active and for 12 months after deletion (for legal and support purposes). Cookies are retained per their expiration date. You can request data deletion at privacy@luxvibeweb.co.uk
Your Rights Under UK GDPR
You have the right to: access your personal data; correct inaccurate information; request deletion (right to be forgotten); restrict processing; object to processing; data portability; withdraw consent; and lodge complaints with the ICO. Contact privacy@luxvibeweb.co.uk to exercise these rights.
Data Security
We use encryption, secure authentication, and industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure. Report security issues to privacy@luxvibeweb.co.uk
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of Trip Caddie after changes constitutes acceptance.
Contact Us
For privacy questions or to exercise your rights, contact privacy@luxvibeweb.co.uk